So you’ve made it past the web interview. It wasn’t too tough right? If you haven’t already called to schedule your phone interview make sure to give yourself a generous amount of time. Your not going to want to feel pressured right before your interview. They suggest using a home phone because it will have better service but if your house is anything like mine, you have multiple extensions and run the risk of having someone else pick up the phone while your on it. I used my cell phone and just sat in the backyard.
Preparing For the Phone Interview
There is a lot that you can do to make your phone interview go smoothly. The links I posted earlier all have sections involving questions that are asked during the interview. When I was preparing I found all the questions I could and wrote out answers for each question.
- Here is a link to an extremely helpful post on micechat.com. Look for post #1009. http://micechat.com/forums/walt-disney-world-resort/10779-college-program-68.html
- Here is another link with some more interview questions http://www.facebook.com/#!/topic.php?uid=272325548167&topic=16498
A few minutes before your call I’d head to a quiet place where you won’t be interrupted and try to relax a bit. I was sooooo nervous before the phone call. My stomach was a mess but once I got on the phone and got going I completely relaxed. Make sure to have any notes you took handy along with your role checklist and a pen. There will be time to ask questions if you have any so have those prepared and ready to go.
The Actual Phone Interview
The phone calls are usually on time. There have been a few people who have had late phone calls. The call might come up as an unknown number so be prepared for that. The biggest tip I can give is to answer your phone with a smile in place. They want an outgoing happy person. When they call they will confirm that this is a good time to talk. The interview is generally around 20 minutes, sometimes it’s a bit more. Mine was 25 minutes. During the interview they will have you select your top 3 roles and confirm some information. The questions they ask during the interview will usually center around those roles with a few other questions about some of the other roles that you selected. They will ask if you are interested in doing Quick Service Food and Beverage if you didn’t pick it. It’s not a big deal to say no. I just said that there are so many other areas I’m interested in I’d prefer to be in one of those. They will take notes during the question section. Feel free to make conversation with the person who interviews you. I spent maybe 5 minutes or so during the course of my interview just talking with her. I made an effort to give the woman a snapshot of who I am and found a way to show we had something in common. I wanted the woman to get off the phone and remember me later. Overall just relax and have fun with it, try to make it a conversation versus an interview, and most of all smile and be friendly!
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